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Passle Insiders Club Q3: Driving value for clients & prospects through expertise
3.00 - 3.20pm: Putting expertise at the forefront of the client journey

A great customer journey is one that meets client needs and delivers value at every stage.

Join Stephen Fairweather, Senior Digital Marketing Manager of Charles Russell Speechlys in this session as we discuss how the team at Charles Russell Speechlys have brought together different systems to generate leads, and to create a consistent and effective user journey.

3:20 - 4:15: How marketers and fee earners can work together to establish their firm as the go to experts

In this Q&A we’re joined by Siobhan Moriarty, Head of Business Development Operations and Senior Associate, JJ Shaw of Lewis Silkin to explore how fee earners can approach thought leadership and what firms can do to engage their busy experts and establish their firm as the best choice for the market.

Sep 30, 2021 03:00 PM in London

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